Privacy Policy

1. Who We Are

The data controller for your personal information is:

We operate under applicable Thai law, including the Personal Data Protection Act B.E. 2562 (PDPA).

2. Data We Collect

We collect the following categories of personal data:

• Contact information: name, email address, and phone number submitted via our website contact form or collected when registering for a programme.
• Correspondence: content of messages you send us by email, phone, or in writing.
• Programme participation records: which sessions you have attended and any feedback you provide.
• Website usage data: pages visited, time spent, referring site, device type — collected via cookies and analytics tools. See our Cookie Policy for details.

We do not collect financial information, identity document numbers, or any sensitive personal data.

3. Legal Basis for Processing

• Consent: when you submit the contact form or agree to optional cookies.
• Contractual necessity: when processing is needed to deliver a programme you have registered for.
• Legitimate interest: for website analytics used to improve our content, where this does not override your rights.

4. How We Use Your Data

• Responding to enquiries and booking programme places
• Sending session-related communications (dates, materials, reminders)
• Sending the monthly Information Circle newsletter to members who have subscribed
• Improving our website and session content through anonymised analytics
• Complying with legal obligations under Thai law

We do not sell your data. We do not share it with financial product providers or third-party advertisers.

5. Data Retention

Contact enquiry data is retained for up to 12 months. Programme participation records are retained for up to 3 years for administrative purposes. Website analytics data is retained for up to 14 months. After these periods, data is securely deleted or anonymised.

6. Data Protection Measures

• Contact data is stored on access-controlled systems with password protection
• Website traffic is encrypted via HTTPS
• Physical documents brought to the helpdesk are not copied or retained
• Access to stored personal data is limited to staff who need it for their role
• In the event of a data breach, we will notify affected individuals and the relevant authority as required by the PDPA

7. Cookies

We use essential cookies to keep our website functioning and optional cookies for analytics. You can manage your preferences at any time. For full details, see our Cookie Policy.

8. Your Rights

Under the PDPA and applicable Thai law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Restrict or object to processing in certain circumstances
• Withdraw consent at any time, without affecting prior processing
• Lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend you review their policies separately.

10. Children's Privacy

Our programmes and website are intended for adults aged 18 and over. We do not knowingly collect personal data from persons under 18. If you believe we have done so in error, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated date at the top. If changes are material, we will notify registered participants by email.

12. Contact for Privacy Enquiries

For any questions about this policy or your personal data: